Introduction

At Enrique Alvarez Academic Consulting, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

By using this website, you agree to the terms outlined in this policy.

Information We Collect

We may collect and process the following types of information:

Personal Information

When you contact us or book a consultation, we may collect:

• Name

• Email address

• Phone number

• Student details (when relevant to tutoring services)

Booking Information

When scheduling a session through Calendly, information required to manage the booking may be collected.

Payment Information

Payments may be processed through third-party payment providers such as Stripe or PayPal. We do not store your full payment details on our website.

Website Usage Data

We may automatically collect information about how visitors use our website, such as:

• IP address

• Browser type

• Pages visited

• Time spent on the site

This helps us improve website performance and user experience.

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide tutoring services

• Schedule and manage consultations

• Process payments

• Improve the website and services

• Communicate important information regarding lessons or bookings

We only use personal data when necessary to provide our services.

Cookies

Our website may use cookies to improve user experience and website functionality.

Cookies may be used for:

• Website performance and analytics

• Remembering user preferences

• Improving website speed and usability

You can control or disable cookies through your browser settings.

Third-Party Services

Some services on this website are provided by trusted third-party providers, including:

• Calendly – appointment scheduling

• Stripe / PayPal – payment processing

• Cloudflare – website performance and security

• Analytics tools – website usage monitoring

These providers may process data in accordance with their own privacy policies.

Data Protection

We take appropriate technical and organisational measures to protect personal data from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

While we strive to protect your information, no method of online transmission can be guaranteed to be completely secure.

Your Rights

Under UK data protection laws, you may have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data where appropriate

• Withdraw consent for data processing

To exercise any of these rights, please contact us using the details below.

Data Retention

We only retain personal information for as long as necessary to provide our services or to comply with legal obligations.

Changes to This Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes in legal requirements or website functionality. Updates will be posted on this page.

Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Enrique Alvarez
Academic Consulting & Spanish Tutoring

Email: hello@enriquealvarezspanish.com
Website: enriquealvarezspanish.com