Terms & Conditions

Introduction

Welcome to Enrique Alvarez Academic Consulting. These Terms & Conditions govern your use of this website and the academic tutoring services offered through it.

By accessing this website or booking a consultation, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the website or services.

Services

Enrique Alvarez provides Spanish tutoring, academic mentoring, and academic support services for students and professionals. These services may include:

  • GCSE and IGCSE Spanish tutoring

  • A-Level and IB Spanish support

  • University Spanish assistance (UK system)

  • Spanish tutoring for adults and professionals

  • Academic mentoring and consultation

All services are provided online unless otherwise stated.

Booking and Scheduling

Appointments are booked through the website using the online booking system (Calendly).

By booking a session, you agree that:

  • All information provided during booking is accurate.

  • You will attend the scheduled session at the agreed time.

  • You will notify us in advance if you need to reschedule.

Session availability may vary and is subject to change.

Payments

Payments for tutoring sessions may be processed through secure third-party payment providers, such as Stripe or PayPal.

  • Payments must be completed at the time of booking unless otherwise agreed.

  • All prices are displayed in British Pounds (GBP).

  • Enrique Alvarez does not store or process full payment details directly.

Cancellations and Rescheduling

Clients may request to reschedule a session with reasonable notice.

  • Rescheduling requests should be made at least 48 hours before the scheduled session where possible.

  • Late cancellations or missed sessions may not be eligible for a refund.

Specific cancellation policies may vary depending on the type of service booked.

Academic Responsibility

While every effort is made to provide high-quality academic support, Enrique Alvarez does not guarantee specific academic results, exam grades, or university outcomes.

Student progress depends on several factors, including:

  • Student effort and participation

  • Study habits and preparation

  • School or examination requirements

Tutoring services are intended to support learning and academic development, not replace independent study.

Safeguarding and Student Protection

Safeguarding is taken seriously. When working with minors:

  • Sessions may be conducted in a professional and appropriate environment.

  • Parents or guardians may be involved where necessary.

  • All interactions will follow appropriate safeguarding and professional standards.

Further safeguarding information may be available on the Safeguarding page of this website.

Intellectual Property

All content on this website, including:

  • Text

  • Educational materials

  • Website design

  • Logos and branding

is the intellectual property of Enrique Alvarez Academic Consulting unless otherwise stated.

Content may not be copied, reproduced, or distributed without permission.

Website Use

Users agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to the website

  • Interfere with website performance or security

We reserve the right to restrict or terminate access if misuse is detected.

Third-Party Services

This website may use third-party services including:

  • Calendly (appointment booking)

  • Stripe or PayPal (payment processing)

  • Analytics and performance tools

These services operate under their own terms and privacy policies.

Limitation of Liability

While we strive to ensure the accuracy of information on this website, Enrique Alvarez Academic Consulting is not responsible for:

  • Errors or omissions on the website

  • Temporary website unavailability

  • Technical issues outside our control

Services are provided in good faith and with professional care.

Changes to Terms

These Terms & Conditions may be updated periodically. Any changes will be posted on this page and will take effect immediately upon publication.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Any disputes arising from the use of this website or services will be subject to the jurisdiction of UK courts.

Contact

If you have any questions regarding these Terms & Conditions, please contact:

Enrique Alvarez
Academic Consulting & Spanish Tutoring

Email: hello@enriquealvarezspanish.com
Website: enriquealvarezspanish.com